This hotel has a lovely relaxed atmosphere. We greatly welcome this and actively encourage: if you have to follow strict rules at work all year round, can you at least "to live without a tie" on vacation? Noticing that guests are often stressed by the need to change clothes for lunch in a restaurant, we offered pizza, panini, soft and low-alcohol drinks and coffee in the beach bar. Now many people stay there to have lunch on the beach - with a sea view and without a dress code. View more...
In Novostar Sol Azur Beach Congress, everyone participates in quests with excitement. Let us tell you about the cocktail quest. Guests are divided into teams, as it should be, come up with names and chants, and then, rapidly moving around the hotel to overtake competitors, perform fun tasks. For each successfully completed task, a team receives another ingredient, but after coping with the tests and collecting the necessary components, they make cocktails and treat everyone, including rivals!
However, the guests in Novostar Sol Azur Beach Congress quickly become a single team. For example, they help dads who are on vacation here with children. And a few years ago there was a story to which even MTS - the mobile network operator - did not remain indifferent!
An elderly man came to the hotel with grandchildren of five and seven years old. Anastasia, the children’s mother, could not go on vacation and was very worried about her family. She had warned us, all the staff and guests were ready to help. But a few hours after the plane had landed in Tunisia, the lady sounded the alarm as she couldn’t get in touch with her family. She wrote in our VK community a request to tell the elderly man to switch on the phone. Of course, the hotel staff and tourists who were vacationing at Novostar Sol Azur Beach Congress at that time immediately reassured Anastasia: everything was fine, the family was getting the keys to their room, and the reason why she couldn’t contact her relatives was that the mobile network operator MTS had some problems with connection. After that, almost immediately, the official representative of the mobile operator joined the discussion! He apologized for the inconvenience and offered to help. The details of that story can be read in Novostar community in VK.
So the team of employees and guests of Novostar Sol Azur Beach Congress is a very powerful force!
The hotel Novostar Sol Azur Beach Congress is located 30 minutes away on foot from the old Medina and the historic center of Hammamet; souvenir shops, stores, a pharmacy, bars and restaurants, natural and thalasso cosmetics boutique Lagune are located nearby the hotel.
The total area of Novostar Sol Azur Beach Congress and Novostar Bel Azur Thalassa & Bungalows hotels is 8.5 hectares. Residents of both hotels can use the infrastructure of the two hotels, except for the services provided by the bars and restaurants of the neighboring hotel
The self-service laundry is open 6 days a week according to the schedule set by the administration.
The self-service laundry is equipped with washing machines, ironing boards, irons. In some hotels of the chain, drying machines are additionally installed. The use of the listed equipment is free of charge.
Be careful and follow the safety rules.
Take care of household appliances.
In case of problems, immediately contact a Russian-speaking hotel employee.
The administration is not responsible for unattended, disappeared or damaged items.
Please note that the room categories presented on the website are intended for informational purposes only and may differ from the actual accommodation.
The type and category of the room you have booked should be checked with a travel agency / tour operator.
Standard rooms feature twin beds or a double bed. Most of the rooms of this category are equipped with twin beds.
To accommodate 3 adults, a single bed is provided as an extra bed.
To accommodate 4 adults, or 2 adults and 2 children, or 3 adults and a child, or an adult and 3 children, the hotel offers Standard Rooms with 4 beds. NB! There is no balcony in these rooms or they are located on the ground floor.
There are twin beds or a double bed. Most of the rooms of this category are equipped with twin beds.
To accommodate 3 adults, a single bed is provided as an extra bed.
To accommodate 4 adults, or 2 adults and 2 children, or 3 adults and a child, or an adult and 3 children, the hotel offers Standard Rooms with 4 beds. NB! There is no balcony in these rooms or they are located on the ground floor.
To accommodate 2 adults and 2 children, 3 adults and a child, an adult and 3 children, the hotel offers Quadriple Rooms with a bunk bed.
As an upgrade upon check-in, the hotel can provide accommodation in a quadriple room with 4 single beds instead of a bunk bed but this option is available only at the discretion of the hotel.
Children’s animator assists the young guests during lunch (the first hour of the service) and dinner (the first hour of the service) in a special dining area equipped with little tables. The animator will help a child to choose a dish, cut it into small pieces, entertain a young guest with a conversation and make sure that the child eats a sufficient amount of food.
You can leave your child with the animator only if he/she knows how to eat by him/herself. If the child needs to be fed, we invite parents to stay in the children's area with the child.
Please, before leaving the child to the care of the animator, go with him/her to the toilet room. The animator objectively does not have the opportunity to accompany every child during the meal.
During a meal, we aim to create a communicative environment. A communal meal and live communication are an important process of socialization. We kindly ask parents, if your baby eats in the children's area, not to use gadgets – not to watch cartoons - even if you and your baby occupy a separate table in the children's area.
Bio Azur Thalasso Center was renovated in 2020-2021. The heart of the Thalasso Center is the famous Aquatonic pool with heated seawater, smoothly turning into an open-air pool with a panoramic sea view. An extra bonus for guests taking thalassotherapy courses is a free visit to hammam, the Aquatonic pool, a fitness room, a relaxation area. The center offers an impressive list of energy massages with valuable oils. For aesthetic procedures, the legendary cosmetic brands Sothys and Gatineau are used here. For guests who take the Detox course, there is a smoothie bar. All services of the center ($)
Pet-Friendly: pets up to 5 kg are allowed
Beach bars, bars and restaurants with outdoor terraces, and water slides in Tunisian hotels are guaranteed to work from 01/06 till 30/09, as their effective functioning depends on weather conditions. Under favorable weather conditions, the service get started earlier and suspended later than the specified deadlines.
When the season changes, there is continuity of service: an indoor pool gets closed but the water slides start operating. The transition to the winter season occurs vice versa: the water park stops working, the indoor pool is opened.
Information given in the hotel description, variety of the hotel services, their timing and prices can be changed. IMPORTANT: Some services offered by the hotels may not be fully available or provided due to the strict safety and hygiene requirements applied to the hotels because of COVID-19.
According to the law of the Tunisian Republic from 08/12/2017, all Tunisian hotels are obliged to charge the guests with a tax during the check-in on the date of arrival. The tax is 3 TND per night in 4 and 5 stars hotels, 2 TND per night in 3 stars hotel and 1 TND per night in 2 stars hotels. The tax is charged to each tourist aged 12 years and older for the first 7 nights of the stay in the hotel. More...
The tax is charged for the first 7 nights of the stay in the hotel. No tax is charged for further accommodation. If a tourist stays in the hotel for less than a week, he/ she pays only for the actual number of nights.
The tax is levied on every tourist aged 12 years and older. If a child turns 12 in the first week of staying in the hotel, then from that moment a tax is charged for the number of nights remaining before the end of that week.
The tax must be paid only in cash and in the national currency. Money can be exchanged at the hotel reception, regardless of the time of arrival at the hotel. The hotel confirms the payment of the tax by issuing a receipt.
