Please, read the answers to FAQs, it will help you to prevent any emergencies and have up-to-date accurate information.
- Tunisian range of products for newborns, infants and toddlers under the age of 2 years
 - Accommodation of children under the age of 2 years
 - Is there a limit on the minimum age of a child?
 - Do hotels provide bassinets or baby cots?
 - Is there a children’s buffet in Novostar Hotels?
 
- Where can I buy tours to Novostar Hotels?
 - Meals at early check-in, late check-in and late check-out
 - Is it possible to keep my room for longer on the day of departure?
 - Rooms’ total area and maximum occupancy
 - How to leave a comment on your accommodation
 - Early check-in in Novostar Hotels
 - Seasonal features of the operation of hotels
 - Tips and other ways to show gratitude to the staff
 - Features of the coastline of Novostar Khayam Garden Beach & Spa 4* and Novostar Budget Pyramides Club & Spa 3*
 - Is there Internet in hotels?
 - Are there elevators in hotels? What are the conditions for the elderly people who find it difficult to climb to a high floor?
 - Smoking in rooms and non-smoking rooms
 - Rooms adapted for people with disabilities
 - Is it possible to book excursions in hotels?
 - Buffet: is it possible to maintain a balanced diet as a vegetarian?
 - Dress-code in hotels
 - Are there any special conditions for honeymooners?
 - Are there self-service laundries and how to use them?
 - Is it possible to be accommodated with pets?
 
- Everything you need to know about jellyfish stings
 - Sanitary and hygienic conditions. Insects control
 - The Anti COVID-19 Tunisian Tourism Health Protocol
 - Safes in hotels: terms of use
 - Is it possible to change currency in hotels?